Security Guarantees
We ensure maximum protection of your funds and data at every stage of the exchange
How your order is handled
Every order is handled by a dedicated operator: they confirm the details, report the status and stay in touch until payout, refund or another agreed outcome. Deposit details are provided only inside your own order.
Fast Execution
The time depends on the network, the bank and the direction. The operator gives you an estimate when confirming your order.
How the rate is fixed
The operator confirms the rate and the final amount when your order is placed. The lock conditions are set out in the exchange rules.
AML/KYC Compliance
We verify transactions in accordance with international anti-money laundering standards.
Operator support
You can write to us on Telegram or by email at any time. Orders are processed daily from 11:00 to 19:00 Moscow time.
Transparency
The Ruber fee is included in the amount you see in the calculator before you confirm. Network, bank or payment-service fees, where they apply, are shown separately.
Our Promise
Every request is handled by an operator: the rate is confirmed before settlement and funds move by the agreed sequence