How to Check an Exchanger Before Trading: a 10-Point Checklist

Before sending money to an unfamiliar exchanger, spend 10 minutes checking it. This list does not give a 100% guarantee, but it filters out almost all the schemes where people lose money.
If the answer is “yes” for eight points out of ten, you can work with the service. Fewer than seven — look for another one.
Ten points to check
1. Company and registry
The site should show the company name, country and registration number. Find the company in its country’s official registry: for Russian companies — the Unified State Register on the tax service website; for Georgian ones — the registry of entrepreneurs. The number must match and the status must be active. How to do it — in how to check an exchange service in official registries.
2. Reviews on different platforms
Read reviews not only on the service’s own site. Warning signs: only raves, reviews written on the same day, and no complaints at all over a long period.
3. Identity check and rules
A legal service checks clients and the source of funds and publishes exchange rules. A promise to exchange “without checks” is a reason to leave.
4. Whom you pay
Money should go to a company using the order details. A private person’s card in the details is the main sign of the “triangle” scheme.
5. Rate and fees before payment
The final amount should be visible before the transfer. If the rate is “clarified after the order” and the exchange page shows no figures, that is a problem.
6. Refunds and mistakes
Find what happens if you sent the wrong amount, the transfer was late or the order was cancelled. No such rules — nobody will help you after a mistake.
7. Website address
Compare the address character by character. Copies are registered on look-alike domains — for example, rubеr.exchange with a Cyrillic “е” instead of ruber.exchange. Open the site from bookmarks and check for HTTPS.
8. Contact channels
Real channels are listed on the site, and the service never messages first. A message “from a manager” you never wrote to is a sign of scammers.
9. Support answers to the point
Ask a simple question: which networks are available for USDT, what is the minimum exchange. See whether a person answers to the point and during working hours.
10. The first exchange is small
Before a large amount, make a small deal. It shows the address, network and procedure work as stated.
A short list to save
- The company and number are in the registry.
- Reviews are varied and on different platforms.
- There is an identity check and exchange rules.
- You pay a company, not a private person.
- The rate and amount are shown before payment.
- Refunds and mistakes are described.
- The website address matches letter for letter.
- Contact channels are on the site; nobody messages first.
- Support answers to the point.
- The first exchange went as stated.
How to check Ruber
The ruber.exchange website belongs to Ruberi LLC (Georgia), identification number 447016069 — you can find the company in Georgia’s registry of entrepreneurs. How to check your own deal — by the transaction ID in a blockchain explorer and the order with its rate and amount — is explained in the help centre.
Frequently asked questions
What matters most on the list?
Points 1 and 4: a company you can find in a registry, and payment to a company rather than a private person.
Do exchanger monitoring sites help?
They are a handy starting point for comparing rates and reviews, but not a guarantee. Check the other points yourself.
Why a test exchange if everything is checked?
It checks you rather than the service: whether the address and network are right. A wrong address cannot be fixed.