Help centre
Safety

The six pillars of our route

Why paying through us is built to be safer than a bank transfer.

You hold your own assets

We do not hold your money or your coins. Rubles go to your card, crypto goes to your wallet.

The address is checked before the deal

We look at the coins’ history before they enter the route. You can send an old wallet of yours for a check in advance — you learn about a bad history before sending, not after.

The rate is fixed on the order

It is visible before you confirm and holds as long as you stay within the order’s time limit.

Every step leaves a document

An order with its number, the rate, the amount, the payment confirmation. In a dispute you rely on those, not on a chat log.

There is no correspondent bank

With SWIFT the payment’s fate is decided by a third party that may reject it without explanation. Here that link simply does not exist.

The identity check happens once

After that, deals go through without repeating it.

The main rule. Your wallet recovery phrase is kept by you alone. Neither the bank nor we have it, and we never ask for it. If someone asks for it in our name, they are fraudsters.

Still have questions about your case?

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